Introduction
Pringle Homes complies with the New Zealand Privacy Act 2020 (the “Act”) when dealing with personal information. Personal information is any information about an identifiable individual (a natural person).
This policy outlines how we collect, use, disclose, and protect your personal information. It does not limit or exclude your rights under the Act. For further details, visit www.privacy.org.nz.
Changes to this Policy
We may update this privacy policy by uploading a revised version to our website. The updated policy will apply from the date of publication.
Collection of Personal Information
We collect personal information from:
- You directly, when you provide it to us via our website, contact forms, email communications, subscription services, or in the course of using our services.
- Third parties where you have authorised this, or where the information is publicly available.
Whenever possible, we will collect personal information directly from you.
Use of Personal Information
We may use your personal information for the following purposes:
- To verify your identity
- To provide you with our services and products
- To market our services and products to you, including sending updates, promotions, newsletters, or other communications via email, text, or digital advertising
- To improve our services and customer experience
- To process billing and payment transactions
- To respond to your queries, feedback, or complaints
- To conduct research, statistical analysis, or reporting (on an anonymised basis)
- To protect or enforce our legal rights and interests
- For any other purpose authorised by you or the Act
You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe feature in any email communication.
Disclosure of Personal Information
We may disclose your personal information to:
- Our internal staff and affiliated entities
- Service providers that support our operations (e.g. website hosting, IT services, email platforms)
- Marketing and analytics service providers who assist us in delivering and tracking our marketing campaigns
- A credit reference agency (if necessary)
- Legal or regulatory authorities when required by law
- Any other party authorised by you or the Act
Some of our service providers may be located outside of New Zealand. In such cases, your information may be held and processed offshore in compliance with relevant safeguards.
In the event of a business transfer (e.g., sale, merger, acquisition), your information may be transferred as part of that transaction.
Protecting Your Personal Information
We take reasonable steps to safeguard your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Access and Correction
You have the right to request access to, and correction of, your personal information (subject to legal exceptions). To do so, please contact us at: info@pringlehomes.co.nz
We may require proof of identity and reserve the right to charge a reasonable fee for information access or correction.
Internet Use
While we take reasonable precautions to secure data transmitted online, any information you provide over the internet is done at your own risk.
Our website may contain links to other sites. We are not responsible for the privacy practices of other websites and recommend reviewing their privacy policies.
Cookies
Our website uses cookies to improve your browsing experience and collect anonymous usage data. You can disable cookies in your browser settings; however, this may affect site functionality.
Contact Us
If you have any questions about this privacy policy or our handling of personal information, please contact us at: info@pringlehomes.co.nz